Privacy Policy
What we collect, why, who we share it with, and the rights you have to control it.
Introduction
At DomAvail, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services.
By using DomAvail, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our services.
Transparent Processing
Clear disclosure of all data collection and usage
Encrypted in Transit
All connections use TLS 1.2+ encryption (HTTPS)
Global Compliance
GDPR, CCPA, and international standards
Information We Collect
Personal Information
- Name and email address (when you contact us)
- Domain search queries and preferences
- Account information (if you create an account)
- Payment information (processed securely by third parties)
Automatically Collected Information
- IP address and location data
- Browser type and version
- Pages visited and time spent on site
- Referral source and search terms
How We Use Your Information
- Provide and improve our domain comparison services
- Respond to your inquiries and support requests
- Analyze usage patterns to enhance user experience
- Send updates and promotional emails (with your consent)
- Detect and prevent fraud and abuse
- Comply with legal obligations and protect our rights
How Long We Keep Your Data
We retain personal data only as long as needed for the purpose it was collected. Specifically:
Contact form submissions
Up to 24 months from the date of your message, then permanently deleted.
Domain search queries
Stored for up to 12 months in aggregated/anonymized form for service improvement; raw queries with IP are deleted within 30 days.
Analytics data (Google Analytics, Plausible)
Standard provider retention appliesβ26 months default for Google Analytics. You can opt out via your browser's Do Not Track or by blocking cookies.
Account data (if you create one)
Retained until you request account deletion. Some financial/legal records may be kept longer where required by law (typically up to 7 years).
Your Privacy Rights
Access & Review
View all personal data we hold about you at any time
Correct & Update
Request correction of inaccurate or incomplete information
Delete & Forget
Request permanent deletion of your personal data
Opt-Out
Unsubscribe from marketing communications anytime
How to Exercise These Rights
Email [email protected] with the subject 'Privacy Request' and specify which right you want to exercise. We respond within 30 days (the GDPR-required maximum) and may ask for verification of your identity to prevent unauthorized requests.
International Compliance
GDPR Compliance (European Union)
For users in the European Economic Area, we comply with the General Data Protection Regulation (GDPR):
- Legal basis for data processing (consent, contract, legitimate interest)
- Right to data portability in machine-readable format
- Right to object to automated decision-making
CCPA Compliance (California, USA)
For California residents, we comply with the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to request deletion of personal information
- Right to opt-out of sale of personal information (we don't sell)
Other Regional Laws
We also comply with PIPEDA (Canada), Privacy Act (Australia), PDPA (Singapore), and other applicable privacy laws worldwide.
Children's Privacy
DomAvail is not directed at children under 16. We do not knowingly collect personal information from children under 16 (or under 13 for users in the United States, per COPPA).
If you are a parent or guardian and believe your child has provided us with personal information, please email [email protected] and we will delete the information promptly.
Data Security
We apply the following technical and organizational measures to reduce the risk of unauthorized access, alteration, or disclosure:
Encryption
TLS 1.2+ encryption for all traffic between your browser and our servers
Access Control
Principle-of-least-privilege access control for all internal systems
Backup & Recovery
Encrypted database backups retained per a defined schedule
Logging
Application and infrastructure logs reviewed for anomalies
Security Incident Notification
If we become aware of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware (per GDPR Article 33), and notify affected users without undue delay where required by law.
Questions About Privacy?
If you have any questions or concerns about our privacy practices, please reach out: